PIEF 2026 Case Manager Summit logo

A sharp, future-focused one-day summit for case managers, built around practical ideas, useful conversations and the insights that help people do their best work. Taking place at the newly opened Nyaal Banyul, Geelong Convention & Event Centre, it’s a timely new gathering for the people shaping recovery outcomes every day.

AI & Future Work
Keynote Adam Spencer
Practical Workshop
PIEF Village Access
Case Manager Tools
Networking
Farewell Reception
Future-ready Skills

Perth details coming soon

Details for the Perth satellite experience will be released shortly.

Sydney

More Information Coming Soon

Details for this summit location will be released shortly.

Useful, energetic and built for the frontline.

The PIEF 2026 Case Manager Summit features a keynote from Doctor Adam Spencer, a leading specialist in artificial intelligence, cybersecurity, and the future of work, plus a deep-dive workshop and more - it will allow frontline workers to equip themselves for the future.

Adam Spencer
Keynote speaker Adam Spencer
Case Manager Summit

Built for the people shaping recovery outcomes every day.

A dedicated Summit for the people closest to the work, the conversations and the outcomes.

The Case Manager Summit is an exciting new addition to this year’s PIEF Conference & Awards, proudly supported by WorkSafe Victoria, TAC and WorkCover WA.

Created specifically for the industry professionals at the frontline of personal injury and recovery: Case Managers, Technical Specialists, Team Leaders and those leading day-to-day delivery, the Summit recognises the critical role these professionals play in supporting recovery outcomes and shaping the future of our industry.

Too often, these voices don’t get the opportunity to step away from operational demands and participate in broader industry conversations. This PIEF Case Manager Summit creates that opportunity.

The Summit will include…

  • Exclusive audience with Conference Keynote Speaker – Doctor Adam Spencer A dedicated session with one of our headline speakers to explore global trends, future thinking and practical insights for our industry.
  • Industry Leader Panel Discussion Hear directly from senior leaders across personal injury and insurance as they discuss emerging challenges, capability, innovation and what the future workforce requires.
  • Interactive Capability & Innovation Workshop A hands-on experience designed to build collaboration, generate new ideas and create shared understanding across organisations and jurisdictions.
  • Connection with Industry Peers Build networks with others who understand the complexity, pace and importance of the work you do every day.

The Summit will be held on Tuesday during the PIEF Conference in Geelong (within the same conference venue), with WorkCover WA hosting a satellite experience from the Ritz Carlton in Perth.

Participants will also have access to the PIEF Village Exhibition space (following the conference), experiential activities, networking and farewell celebrations.

Because capability, innovation and better recovery outcomes start with the people doing the work!

Hear from other industry attendees

Real voices from the sector.

Claims Advisor Molly Stuart TAC
Team Leader Tess Kelsey WorkSafe Victoria
Claims Manager Kunashe Parwada TAC
Case Manager Tamara Curtis WorkSafe Victoria
Case Manager Donna Jane WorkSafe Victoria
Registrations

Secure your summit place.

Geelong Tickets - $350

Join case managers and industry leaders in Geelong for a day of practical insight, connection and future-ready thinking.

Register Now
Summit program

Plan your summit day.

Explore the latest Case Manager Summit schedule, speakers and session details below.

Event graphic
CONFERENCE
PROGRAM
Tuesday, October 27
9.30am
9.30am4pm
Registration Open
GENERAL
10am
10.1510.45am30
Nyaal Banyul - Darrwal A
Designing for Difference: Neurodiversity, Workplace Injury and Claims Sustainability - An industry call to action
BREAKOUT SESSION
Jessica Fitzgerald
Lotus Mackie
10.1510.45am30
Nyaal Banyul - Mongarrk A
Flagging Success: WhipPredict's Guide to Navigating Recovery Roadblocks in Whiplash Management
BREAKOUT SESSION
Amy Ridley
10.1510.45am30
Nyaal Banyul - Banheep A
The First 30 Days Matter: Early Decisions That Shape Claim Trajectories
BREAKOUT SESSION
Curtis McKay
Lynda Reeves
10.1510.45am30
Nyaal Banyul - Darrwal B
The Things You See That the File Doesn't Tell You
BREAKOUT SESSION
Gabriel Burden
Megan Cannon
Josh Newberry
11am
11.1011.15am5
PLENARIES
Nyaal Banyul - Delama
Welcome to PIEF 2026 Case Manager Summit
PLENARY
Chair: Sarah Rowan
Corrina Eccles
11.15am12.15pm60
PLENARIES
Nyaal Banyul - Delama
Keynote - Adam Spencer
PLENARY
Chair: Sarah Rowan
Adam Spencer
12pm
12.151pm45
PLENARIES
Nyaal Banyul - Delama
The Future Case Manager - Live Industry Debate
PLENARY
Chair: Dustin Bartley
Michael Frampton
Rebecca Harris
Jason Lardelli
Cameron McCullagh
Allicia Tsolis
1pm
11.30pm30
PLENARIES
Nyaal Banyul - Delama
Lunch Break
PLENARY
1.30pm
1.303.10pm100
PLENARIES
Nyaal Banyul - Delama
Future Practice Labs - One Profession. One Challenge.
WORKSHOP
3pm
3.104.30pm80
PIEF Village open to Case Manager Summit attendees
GENERAL
4.30pm
4.306.30pm120
Farewell Event
GENERAL